Careers
Build your career in directly operated logistics customer communication.
Work Where Communication Is The Craft
At TrueNorthUSALogisticsLLC, customer communication is not a side function — it is the operation. Communicators, dispatch specialists, quality analysts and workforce coordinators work side by side on the same floor, with the same data.
You will be trained on real client scenarios, coached against transparent scorecards, and see the results of your work in reporting that leadership actually uses.
Customer Support Communicator
Handle inbound customer inquiries and outbound follow-ups for logistics clients, on monitored and coached queues.
Submit Your InterestDispatch Communication Specialist
Coordinate check calls, status collection and schedule-change communication between customers and dispatch desks.
Submit Your InterestQuality & Reporting Analyst
Score conversations, run calibration, and build the operational reports our clients review with us.
Submit Your InterestKeep Your Logistics Communication Moving
Connect with TrueNorthUSALogisticsLLC to discuss your customer communication and logistics support requirements.